FluteOS is the guest intelligence layer that sits on top of any POS — capturing who walks in, whether they've been before, what they like, and automatically bringing them back.
The math of a full dining room
Your POS tracks transactions. FluteOS tracks people.
FluteOS sits on top of your POS and handles the three things your transaction system can't: answer every call, identify every guest, and bring them back.
No app downloads. No typing. No awkward “please fill out this form.” One scan, one tap, and the guest belongs to you.
After the meal, the server leaves a branded “Welcome to the family” card with a QR code on the check.
The QR opens a pre-filled SMS. One tap to send. No typing. No form. No app download.
We auto-reply with a free entrée offer plus a unique return QR — their ticket back in the door.
If they haven’t returned, we send: “Your free entrée is waiting.” Timed to the moment they’re most likely to act.
Server scans their return QR. Redemption is logged. The next offer — a free dessert — auto-triggers.
Auto-enrolled in loyalty. Preferences learned. Lifetime value jumps from $26 to $685.
“Been here before? Scan for a thank-you surprise.” Same frictionless SMS flow, different offer. Your quiet regulars finally become known regulars.
Each visit deposits data. Each data point sharpens the next re-engagement. The longer you run FluteOS, the more it prints.
QR scans, SMS opt-ins, AI phone calls, online orders — every touchpoint flows into one guest record.
First-timer vs. regular. Preferences. Allergies. Spend patterns. The guest becomes known.
Behavior-triggered offers at the exact moment the guest is most likely to come back.
“FluteOS brought back 43 guests worth $6,200 this month.” Revenue attribution, not vanity metrics.
Month 1: FluteOS learns your guests. Month 3: it starts printing attributable revenue. Month 12: you can't imagine running a room without it.
The core tools that power the three pillars — and sit neatly on top of your existing POS.
24/7 voice agent that answers every call, books reservations, and takes orders — in your brand voice.
A 360° profile for every diner. Visit history, spend, preferences, allergies, tags — built automatically.
AI-crafted review responses, sentiment tracking, and reply automation across Google, Yelp, and more.
Behavior-triggered SMS and email sequences — welcomes, win-backs, birthdays, lapsed-guest nudges.
Branded, commission-free ordering with real-time POS sync. Pickup, delivery, and dine-in.
Tiered programs, Apple Wallet passes, points, and member perks that turn regulars into fans.
Attribution that proves ROI. See exactly how many guests FluteOS brought back, and what they spent.
Sync your POS in minutes. We plug into Toast, Clover, Square, and Lightspeed — no rip-and-replace.
QR cards and the AI phone agent start building guest profiles automatically from the very first service.
Automated re-engagement fills seats with the guests who already love you. Every seat has a name.
See it in action
See how five AI agents work together to recover lost revenue, fill every table, and delight every guest. No slides. No fluff.
Prefer a live walkthrough? Start your free trial and we'll call you within the hour.
The phone agent paid for itself in the first week — we were losing a third of our calls during service. But the real unlock was the QR capture flow: we finally know who our first-timers are and we can actually bring them back.
Sarah Chen
Owner — Independent Restaurant Group
We used to guess who our regulars were. Now every check goes out with a QR, every phone number gets captured, and our repeat-visit rate is up significantly. It's the first system that feels like it's actually working for us.
Marcus Rivera
General Manager — Neighborhood Bistro
The revenue attribution is the piece I didn't know I needed. I can see exactly how many guests FluteOS brought back this month and what they spent. Every other marketing tool we've used was a black box.
Elena Vasquez
Operations Director — Multi-Location Hospitality Group
Full FluteOS plans include a 30-day free trial. Beverage Concierge runs as a standalone 7-day trial.
Sold standalone for venues that want the AI sommelier, cicerone, or mixologist experience without bundling the full FluteOS platform.
Running a large group or need a custom plan? Talk to sales.
Common questions
Still have questions? Email us — we reply within the hour.
Yes. FluteOS integrates with Toast, Clover, Square, Lightspeed, Revel, TouchBistro, and more. Most POS connections take under 5 minutes to set up — just connect your account and your menu syncs automatically.
Join the restaurants turning anonymous diners into known, repeat guests — on top of the POS they already run.
