Scan
A table QR opens the venue's live DramSomm menu. No app, no account, no awkward handoff.
DramSomm by FluteOS
AI sommelier for every table.
Guests scan, answer a few palate cues, and get a confident food and drink order from your real menu. Operators keep the analytics, controls, and menu truth inside Beverage Concierge.
Top 3 picks
Order-card phrase
Admin analytics
Guest Flow
From menu anxiety to a sentence they can say to the server.
Shape
A short palate quiz turns texture, bitterness, budget, and dietary cues into a private taste profile.
Choose
Guests get top food and drink picks, why-it-works notes, pronunciation, and an exact order phrase.
Learn
Recommendation views, accepts, rejects, QR scans, and ratings flow into Beverage Concierge analytics.
Order card
I'll have the Rioja with the ribeye.
ree-OH-hah · verify dietary and allergen details with staff.
Operator Control
Built on the admin portal you already use.
DramSomm is not a second dashboard. It feeds the Beverage Concierge funnel, top recommendations, QR scans, ratings, and live-service streams your team already manages.
- Menu-grounded recommendations, not invented bottles
- Fail-closed behavior when a venue has no live menu loaded
- Guest rating loop tied to service recovery
- Existing Beverage Concierge admin, QR, menu, analytics, and live-service workflows
Table Moments
Useful when service is busy and the menu is doing real work.
Guests who freeze at a long wine list
Servers covering more tables than usual
By-the-glass lists that need better discovery
Food pairings that deserve more than a generic chatbot answer
Put a calm, menu-trained sommelier on every table.
Start with DramSomm as the wine-focused wedge, then expand into cicerone, cocktail, concierge, and staff-facing service modes inside Beverage Concierge.